Sales Development Lead

The Sales Development Lead will help manage outbound outreach, lead qualification, appointment setting, and pipeline organization while supporting leadership in developing scalable outbound sales systems and processes. This role requires someone with strong outbound sales experience, confidence handling customer conversations, and experience building or improving lead generation and follow-up workflows. The ideal candidate is organized, proactive, KPI-driven, and comfortable operating in a fast-paced environment. Key Responsibilities Outbound Outreach & Lead Generation Conduct outbound outreach through phone, SMS, and email Follow up with inbound inquiries, old leads, and pending estimates Qualify prospects and schedule appointments Maintain consistent communication throughout the sales pipeline Sales Process & Workflow Development Help establish outbound sales systems and workflows Assist with scripting, follow-up structures, and lead management processes Track KPIs and outreach performance metrics Support leadership in building scalable sales operations

Requirements

2+ years of experience in outbound sales, SDR, appointment setting, or call center environments Experience with cold calling and lead qualification Experience helping improve or build sales workflows preferred