Reservation Agent

CITY SMART ADVENTURE TOURISM is currently looking for a RESERVATION AGENT (INBOUND)

 

Responsibilities:

 

-Making reservations for customers based on their various requirements and budgetary allowances.

 

-Checking the availability of accommodation or transportation on the customers’ desired travel dates.

 

-Processing payments and sending confirmation details to customers.

 

-Sorting out any issues that may arise with bookings or reservations.

 

-Selling and promoting reservation services.

 

-Answering any questions customers might have about the reservation process.

 

-Providing support to customers who may need to amend or cancel a reservation.

 

Qualifications

 

-At least 1 years of work experience, preferably in the Hospitality or Travel industries.

 

-Based in Dubai, United Arab Emirates

 

-Customer service experience.

 

-Excellent written and verbal communication skills.

 

-Multi-tasking and time-management skills, with the ability to prioritize tasks.

 

-Proficient in Microsoft Office.

Job LocationDubai, United Arab Emirates

Company IndustryTourism, Museum, & Cultural

Company TypeUnspecified

Job RoleHospitality and Tourism

Employment TypeFull Time Employee

Monthly Salary Range$500 - $1,000

Number of Vacancies1

Career LevelMid Career

Years of ExperienceMin: 1

GenderFemale

NationalityIndia

DegreeBachelor's degree / higher diploma