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Guest Service Agent

AED 4,000–7,000 / mo

About this role

- Provide exceptional guest service by anticipating and fulfilling guest needs and ensuring a memorable stay.

- Handle check-in and check-out procedures efficiently and in a friendly manner.

- Assist guests with inquiries, requests, and complaints, and resolve any issues promptly and professionally.

- Provide recommendations and information about local attractions, dining options, and hotel amenities.

- Maintain a welcoming and organized lobby area, ensuring a positive first impression for guests.