German Sales Teammate (Sales Agent / SDR)

The German Sales Agent will be a key driver of business growth by initiating contact, qualifying leads, and executing outbound telemarketing campaigns primarily aimed at customer reactivation within the German market . This role demands native or near-native fluency in German, a proven track record in sales, and exceptional cultural awareness to represent the brand effectively . Key Responsibilities Outbound Sales Execution: Conduct high-volume outbound telemarketing calls to a provided lead list, specifically targeting former customers for reactivation and "win-back" . Objection Handling & Closing: Employ strong communication and an empathetic approach to effectively handle customer objections and secure net conversions . Lead Qualification & Handover: Identify and qualify new prospects, preparing and scheduling next steps (e.g., deeper discovery calls) for Account Executives as required. CRM and Documentation: Accurately document all sales activities, customer interactions, and lead status in the Customer Relationship Management (CRM) system. Compliance & Strategy: Strictly adhere to all local German telemarketing compliance laws and contribute insights to optimize outbound strategy and improve contact rates . Product Knowledge: Maintain expert knowledge of the company's products and services to articulate value propositions clearly to German-speaking prospects.

Requirements

Language Fluency: German: Native or near-native fluency (B2+, C1/C2 level) is mandatory for both written and spoken communication, demonstrating high confidence in work settings . English: Professional working proficiency is typically required for internal communication, training, and working with international teams. Experience: Proven prior experience in outbound sales/telemarketing is mandatory . Experience in direct seller support, e-commerce, booking, or technical support is considered relevant and a strong advantage for the profile . Skills & Attributes: Exceptional communication and active listening skills . Strong problem-solving and critical thinking abilities . A high degree of cultural fit for the German market, including adherence to professional workplace standards, language precision, and etiquette . Self-motivated, persistent, and results-driven with a focus on achieving commission-based targets .