Export Specialist (Internal Ref. 61199)

- Handling Orders and provide support to North America.

- Monitor customer forecast and generate sales leads.

- Responsible for immediate order entry, confirmation after checking availability and processing, and constant updating of corresponding customer base data in the system.

- Implement timely processing of samples according to predetermined lead and delivery times

- Implement prompt, timely quotation preparation and considering the predetermined pricing process based on the minimum order quantity, block pricing, extra packaging costs, etc. to be agreed on.

- Ensure constant optimization of terms of payment and delivery conditions.

- Implement Lead to order & Order to cash processing including sampling, quotation, proforma invoice preparation and order confirmation.

- Implement continuous monitoring and compliance with contracts, prices, order quantities, batch sizes, delivery packaging and payment as well as implement other agreements. Elaborate corresponding analyses.

- Monitor customer complaints together with Complaint Management and in accordance with Sales.