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Customer service representative - English speakers

EGP 8,000–8,500 / mo

About this role

- Answering Incoming calls.

- Responding to emails and tickets.

- Manage and resolve client’s complaints.

- Setting up an appointment.

- Route calls to appropriate resources.

- Escalate calls to supervisors.

- Monitoring of opening and closing hours of customer service hotlines.

- Updating appointment on a day-to-day basis.

- Outbound for clients can’t be reached.

- Updating client’s account information.

- Updating tracker for compliance verification status.

- Monitoring and updating reports.

If you are interested pleas send your CV to:

What’s app: 01090555110.

- More information after First interview.

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