Customer Service Representative

UAE National Customer Service Representative | Al Futtaim Automotive

Overview of the role

We are currently looking for competent & performance driven Customer Service Representative to work with our Al Futtaim Logistics business. 

 

This is a full-time permanent role with Al Futtaim Group. It will work 5 days a week with 2 days off. Working hours are from 8:30 am to 5:30 pm. 

 

What you will do

• Ask question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions
• Empathize and clarify customer requests
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.
• Clear explanation of the job done and invoice and guide to the cashier.
• Promotion of value-added services
• Resolution of Customer concerns at the earliest time and ensures satisfaction.

 

Job LocationDubai, United Arab Emirates

Company IndustryAccounting

Company TypeEmployer (Private Sector)

Job RoleCustomer Service and Call Center

Employment TypeFull Time Employee

Monthly Salary RangeUnspecified

Number of Vacancies1