Quality Management System Executive / Officer

Develop, implement and maintain procedures, practices to ensure a proper and effective

implementation of the Quality Management System to meet EIL Health, Safety, Security,

Environment, Quality (HSSEQ) & Sustainability objectives, targets and plans.

Under the direct supervision of the HSSEQ Manager, the incumbent will provide analytical

support including detailed reporting for various projects undertaken by the Terminal.

 

Principal Accountabilities

 

With direct day-to-day reporting to the HSSEQ Manager, the incumbent is principally

accountable to implement, administer and coordinate EIL Integrated Management system

activities including e-system and documentation to comply with ISO 9001, ISO 14001, ISO

45001, ISO 50001, local legislations, corporate and customer requirements and applicable

international standards.

 

Quality Assurance

1. Provide analytical and administrative support for collating all information such as the

HSE, ERM, Sustainability performance, MMR, etc for the monthly KPIs Reporting’s to

GHSE, HTL, Group Sustainability, Group Quality, Business & Ethics (QBE) and EIL

Management for tracking and monitoring of all targets and plans with appropriate actions.

2. Assist the HSSEQ Manager and Energy Management System (EnMS) Management

Representative (MR) in organising the HSSEQ and the Energy Management System

Management Review meetings, to assess on the performance of the HSSEQ and Energy

Management System respectively, maintaining the minutes of the meeting and tracking

for the required actions.

3. Lead the Quality Management review meeting.

4. Assist in the formulating and implementing the HSSEQ and Energy Management plans

and programmes to promote a quality culture, awareness programme in the terminal and

for continual improvement.

5. Assist HSSEQ Manager and the EnMS Management Representative in maintaining the

documentation, coordinating the compliance and certification of ISO 9001, ISO 14001,

ISO 45001, ISO 50001 and in line with the terminal’s policy.

6. Ensure that processes of the Quality Management System are established and

maintained.

 

Audit Management System

1. Formulate, coordinate and implement the Internal Audit Programmes to ensure the

effectiveness of the terminal’s HSSEQ Management System and Energy Management

System.

2. Develop, implement and liaise with Group QBE for the required external parties audits to

ensure compliance and effectiveness of the HSSEQ Management System and Energy

Management System, following up on the audit findings and action plans.

3. Ensure that all internal auditors are properly trained and competent to execute their

assignments.

4. Reviews feedback and implementation status on audit recommendations.

 

Operational Excellence

1. Assist the HSSEQ Manager in creating the regular schedule of Assessments.

2. Analyse the data for accuracy and enter the same in the Intelex system for the corporate

reporting.

3. Collate all the required data, analyse and prepare reports for presentation to the EIL

Management team as directed by the HSSEQ Manager.

4. Facilitate the communication of the results, updates and scores to the respective EIL

Managers.

 

Other Administrative & Analytical Support

1. Through the audit process anticipates business problems, evaluate the impact and

recommends solutions.

2. Prepares audit reports with analysis, appraisals, and recommendations.

3. Assists the HSSEQ Manager in the development of policies, maintaining the HSSEQ

Management System, Energy Management System, the relevant procedures and the

implementation of effective controls that leads to accurate reporting of audit results.

4. Manage the vendors, contractors and ENOC Shared Services evaluation process and

documentation.

5. Assist the HSSEQ Manager in maintaining the security procedures and plan in meeting

the ISPS code and security compliance.

6. Organise, support and liaise with internal departments on the documentation process for

the terminal’s Operational Fitness Certification and licensing activities in meeting the local

authorities requirements.

7. Organise, liaise and track with the ENOC Occupational Heath and Safety Centre (OHSC)

for EIL employees’ fitness and certification process.

8. Support the Emergency Management Team as required during emergency situation.

6. Carry out other tasks as assigned by Line Manager.

Customer Care System

1. Investigate and analyse all NCRs related to quality Non-Conforming events, customer

complaints are in compliance with the appropriate procedures and verify the

effectiveness of the corrective actions taken.

2. Provide support to the Terminals Manager to assign calls to respective SSI and close all

resolved calls.

3. Analyse customer care data and provided reports on all outstanding calls to the

Terminals Manager.

Job LocationDubai, United Arab Emirates

Company IndustryOil & Gas

Company TypeEmployer (Public Sector)

Job RoleQuality Control

Employment TypeFull Time Employee

Monthly Salary RangeUnspecified

Number of Vacancies1

DegreeBachelor's degree / higher diploma