MCC Engineer

The MCC Engineer is responsible for monitoring maintenance activities, managing technical defects, and coordinating responses to ensure the continuous safety and operational reliability of railway systems. Acting as a critical link between Operations, Maintenance, and Customer Service teams, the engineer ensures timely resolution of faults, accurate system documentation, and effective execution of maintenance plans to support uninterrupted and safe transit services. Responsibilities/Duties Profil de candidat recherché : System Monitoring & Fault Management Monitor real-time system alarms and reported failures across the mainline, stations, and depots. Log, classify, and track technical issues using the Maintenance Management System (MMS). Ensure accurate and timely data entry related to service requests, fault resolutions, and asset performance. Emergency & Incident Coordination Coordinate immediate technical responses to system faults or critical incidents. Support safe system recovery in coordination with operations and field teams. Provide incident updates and technical feedback to assist in investigations and Root Cause Analysis (RCA).

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, or related fields). Fluent in Arabic & English, French is a plus. Knowledge Working knowledge of both mechanical and electrical systems. Proficient in Microsoft Office tools (Excel, Word, PowerPoint). Competent in the use of Maintenance Management Systems (preferably MMS/Maximo). Experience 3-5 years of relevant experience in technical or engineering roles. Experience in rail, metro, or transportation environments preferred.